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Reading the regulations as they stood on June 22, 2021. Current text may differ.Switch to current
Current textIn force on June 22, 2021Source: eCFR

§ 378.8 Disposition of claims.

Current wording, effective June 15, 2018.

eCFR as of June 22, 2021 ↗
49 CFR § 378.8 — Disposition of claims.. Text in force on June 22, 2021. This wording effective June 15, 2018 to present. Source: eCFR as of June 22, 2021, https://www.ecfr.gov/on/2021-06-22/title-49/section-378.8. Retrieved from FMCSR.com, https://fmcsr.com/reg/378.8?asof=2021-06-22, on October 26, 2026. Unofficial compilation; verify against the official source.

The processing carrier shall pay, decline to pay, or settle each written claim within 60 days after its receipt by that carrier, except where the claimant and the carrier agree in writing to a specific extension based upon extenuating circumstances. If the carrier declines to pay a claim or makes settlement in an amount different from that sought, the carrier shall notify the claimant in writing of the reason(s) for its action, citing tariff authority or other pertinent information developed as a result of its investigation.

[83 FR 16225, Apr. 16, 2018]

Amendment history

3 distinct wordings on file since Oct. 1, 1998
  1. June 15, 2018 → presenteCFR, day-precisediff vs. previousviewing
    [83 FR 16225, Apr. 16, 2018]
  2. April 16, 2018 → June 15, 2018eCFR, day-precisediff vs. previous
    [47 FR 12804, Mar. 25, 1982]
  3. Oct. 1, 1998 → April 16, 2018annual editions 1998–2016
    [47 FR 12804, Mar. 25, 1982]

A new entry appears whenever the regulatory words change between government snapshots. Day-precise from the eCFR (2017 onward); before that, one snapshot per annual CFR edition (revised as of October 1). Bracketed citations are the Federal Register history printed with the section.