§FMCSR.com
Historical textIn force on June 15, 2018Source: eCFR

§ 371.111 Must I provide individual shippers with Federal consumer protection information?

Wording effective June 15, 2018, superseded September 27, 2021.

eCFR as of June 15, 2018 ↗
What changedApril 16, 2018 wording → June 15, 2018 wording+15 added−15 removedHide

Link to an amendment published at 83 FR 16224, Apr. 16, 2018.
(a) You must provide potential individual shippers with Federal consumer protection information by one of the following three methods:
(1) Provide a hyperlink on your Internet Web site to the FMCSA Web site containing the information in FMCSA's publications “Ready to Move? - Tips for a Successful Interstate Move” and “Your Rights and Responsibilities When You Move.”
(2) Distribute to each shipper and potential shipper at the time you provide an estimate, copies of FMCSA's publications “Ready to Move? - Tips for a Successful Interstate Move” and “Your Rights and Responsibilities When You Move.”
(3) Distribute to each shipper and potential shipper at the time you provide an estimate, copies of “Ready to Move? - Tips for a Successful Interstate Move” and “Your Rights and Responsibilities When You Move” as modified and produced by the authorized, lawful motor carrier to which you intend to provide the shipment under your written agreement required by § 371.115.
(b) If an individual shipper elects to waive physical receipt of the Federal consumer protection information by one of the methods described in paragraphs (a)(2) and (a)(3) of this section, and elects to access the same information via the hyperlink on the Internet as provided in paragraph (a)(1) of this section, you must include a clear and concise statement on the written estimate described in § 371.113 that the individual shipper expressly agreed to access the Federal consumer protection information on the Internet.
(c) You must obtain a signed, dated, electronic or paper receipt showing the individual shipper has received both booklets that includes, if applicable, verification of the shipper's agreement to access the Federal consumer protection information on the Internet.
(d) You must maintain the signed receipt required by paragraph (c) of this section for three years from the date the individual shipper signs the receipt.
[75 FR 72996, Nov. 29, 2010, as amended at 83 FR 16224, Apr. 16, 2018]

49 CFR § 371.111 — Must I provide individual shippers with Federal consumer protection information?. Text in force on June 15, 2018. This wording effective June 15, 2018 to September 27, 2021. Source: eCFR as of June 15, 2018, https://www.ecfr.gov/on/2018-06-15/title-49/section-371.111. Retrieved from FMCSR.com, https://fmcsr.com/reg/371.111?asof=2018-06-15, on October 26, 2026. Unofficial compilation; verify against the official source.

(a) You must provide potential individual shippers with Federal consumer protection information by one of the following three methods:

(1) Provide a hyperlink on your Internet Web site to the FMCSA Web site containing the information in FMCSA's publications “Ready to Move? - Tips for a Successful Interstate Move” and “Your Rights and Responsibilities When You Move.”

(2) Distribute to each shipper and potential shipper at the time you provide an estimate, copies of FMCSA's publications “Ready to Move? - Tips for a Successful Interstate Move” and “Your Rights and Responsibilities When You Move.”

(3) Distribute to each shipper and potential shipper at the time you provide an estimate, copies of “Ready to Move? - Tips for a Successful Interstate Move” and “Your Rights and Responsibilities When You Move” as modified and produced by the authorized, lawful motor carrier to which you intend to provide the shipment under your written agreement required by § 371.115.

(b) If an individual shipper elects to waive physical receipt of the Federal consumer protection information by one of the methods described in paragraphs (a)(2) and (a)(3) of this section, and elects to access the same information via the hyperlink on the Internet as provided in paragraph (a)(1) of this section, you must include a clear and concise statement on the written estimate described in § 371.113 that the individual shipper expressly agreed to access the Federal consumer protection information on the Internet.

(c) You must obtain a signed, dated paper receipt showing the individual shipper has received both booklets that includes, if applicable, verification of the shipper's agreement to access the Federal consumer protection information on the Internet.

(d) You must maintain the signed receipt required by paragraph (c) of this section for three years from the date the individual shipper signs the receipt.

[75 FR 72996, Nov. 29, 2010, as amended at 83 FR 16224, Apr. 16, 2018]

Amendment history

7 distinct wordings on file since Oct. 1, 2011
  1. Nov. 17, 2023 → presenteCFR, day-precisediff vs. previous
    [75 FR 72996, Nov. 29, 2010, as amended at 83 FR 16224, Apr. 16, 2018; 87 FR 24446, Apr. 26, 2022; 88 FR 80179, Nov. 17, 2023]
  2. June 27, 2022 → Nov. 17, 2023eCFR, day-precisediff vs. previous
    [75 FR 72996, Nov. 29, 2010, as amended at 83 FR 16224, Apr. 16, 2018; 87 FR 24446, Apr. 26, 2022]
  3. April 26, 2022 → June 27, 2022eCFR, day-precisediff vs. previous
    [75 FR 72996, Nov. 29, 2010, as amended at 83 FR 16224, Apr. 16, 2018]
  4. Sept. 27, 2021 → April 26, 2022eCFR, day-precisediff vs. previous
    [75 FR 72996, Nov. 29, 2010, as amended at 83 FR 16224, Apr. 16, 2018]
  5. June 15, 2018 → Sept. 27, 2021eCFR, day-precisediff vs. previousviewing
    [75 FR 72996, Nov. 29, 2010, as amended at 83 FR 16224, Apr. 16, 2018]
  6. April 16, 2018 → June 15, 2018eCFR, day-precisediff vs. previous
  7. Oct. 1, 2011 → April 16, 2018annual editions 2011–2016

A new entry appears whenever the regulatory words change between government snapshots. Day-precise from the eCFR (2017 onward); before that, one snapshot per annual CFR edition (revised as of October 1). Bracketed citations are the Federal Register history printed with the section.